At Repaio, we power smarter collections for lenders—think automation, personalization, and scale. We help you engage customers at the right time, on the right channel, with the right message.
From early EMI reminders to post-default workflows, we design and run the entire recovery journey—so your team can focus on strategy while we handle the grind.
Our Collection Services
Experienced Collection Agents
- 3+ years average agent experience
- Expertise in diverse borrower handling
- Skilled in early to NPA buckets
- Focus on empathy and compliance
Pan-India Coverage
- Agents from all Indian states
- Support in all regional languages
- Hindi and English fully supported
- Culturally contextual borrower handling
Automated Call Dialer
- <250 ACR for high efficiency
- Higher call intensity and throughput
- Mobile look-alike numbers
- Better response and connection rates
Targeted Communication Platform
- AI picks time, channel, message
- Personalized outreach via WhatsApp, SMS, Email
- Automated follow-ups at scale
- Higher engagement and recovery rates
Analytics-Driven Calling
- ML predicts intent and risk
- Prioritized calls for better outcomes
- Smarter follow-ups, faster resolutions
- Proactive, not reactive collections
Integrated Calling APIs
- Access call recordings via APIs
- Real-time feedback and call logs
- Syncs with your CRM
- Scalable, secure, high-volume ready
How It Works
Partners who Believe in Us
